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One of the most practical influences in the study of Interpersonal Communication is the interview process.  Unlike other dyadic communication forms, the interview assumes specific variables:

Interviewing is a form of interpersonal communication where two or more parties interact in a question and answer format.  Within the interaction, at least one party has a specific objective for the communication encounter.

In this unit, you will:


Nine Primary Types of Interviews (Berko et al. (2016))

1. Employment Interview – a means to enter the job market or to change position, gain a promotion, or achieve a salary increase.

2. Information-Gathering Interview – the interviewer sets out to obtain information from a respondent.  This type of interview is important to journalists, law enforcement authorities, health care workers, students, businesspeople, and mental health professionals.

3. Problem-Solving Interview – Both parties meet to solve a problem, very common in business and industry.

4. Persuasive Interview – Interviewer seeks to change a person’s beliefs or behavior.  Lobbyists in government frequently meet with representatives to encourage a particular vote.

5. Appraisal Interview – also known as a performance review.  The interviewer helps the interviewee realize the strengths and weaknesses in his/her performance.

6. Reprimanding Interview – The interviewer helps the interviewee to analyze problems caused by the latter so corrections can be made.

7. Interrogation Interview – the interviewer uses various probing techniques to secure information from an interviewee.  Lawyers, law enforcement officers, and credit officers frequently use this type of interview.

8. Media Interview – the interviewer asks questions of a guest for an audience of third-parties.  The interview may be for informational or entertainment purposes.

9.      Counseling Interview – designed to provide guidance and support to the interviewee.

Since interviews usually take place between two individuals, the study of interviews as ‘interpersonal communication’ deserves attention.  In relation to other forms of interpersonal communication, the interview process contains some key factors to its understanding.

DiSalvo & Monroe, emphasize key communication influences that can impact a positive or negative outcome to an interview.

In addition, our own oral communication skills can positively or negatively impact our success in an interview.

Berko, R., Wolvin, A., Wolvin, D.R., & Aitken, J.E. (2011). Communicating: A Social, Career, and Cultural Focus (12th ed.). Routledge.